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Friday, October 24, 2008

The Operational Environment

The company must make changes to adjust to the competitive environment. Changes related to the subject to create something with the other. The company's operational environment includes competitors, the credit, customers, suppliers and employees.
To identify the competitors, companies can use the matrix profile competition (Competitive Profile Matrix / CPM). In the matrix using the critical success factors that consist of advertising, product quality, price competitiveness, management, financial position, customer loyalty, global expansion and market share.
Analysis of the most important in the operational environment is to understand the customers of company. Customers can be grouped into consumer and industry. Customer profile consumer information can be arranged according to geographical, demographic, psikografis, behavior and benefits. While the information industry includes variable operational approach to purchasing, situasional factors and personal characteristics. Customer profile Internet can be categorized based on community interest, community relations, community transaction, the fantasy community and community professionals.
The company must maintain good relationships with suppliers to maintain the sustainability and growth of the company in the long term. Suppliers can provide support in form of raw materials, equipment, services, and even financial support. Often suppliers can also help with reasonable prices, improved quality, timely delivery of the goods and reduce the cost of supplies, so that they can increase profits in the long term for the company.
In addition to suppliers, the credit is an important partner in the company, because it can provide evaluation of the company's operational environment. Besides the credit can also support the company in the field of financial or other resources to maintain and mengimplentasikan strategy to compete with the company.
Officers or employees or human resource assets, the company's most important. Former CEO of Unilever, Floris A. Maljers says "the biggest obstacle faced by the company in the face of globalization is the limited human resources, not limited capital." Most companies die, because subordinates should always follow their leaders that never changed. Historian, Alfred D. Chandler, Jr., in a book titled Strategy and the progress of the company's structure-American company, because it would make changes, especially in the management system. Chandler examines the four major American companies, namely General Electric, Du-Pont, Standard Oil company and Exxon. Availability changed from the fourth CEO of the company that makes the company has up to now still survive.
Employees are rice, while the style of management is a side dish. Jack Welch, former CEO of General Electric when it says "We are the things to pawn our people, then we need to empower them, give them resources and out of trouble with how to use them." Jack Welch invest half time with employees, so he knows them, talk with them about the problems the company, if they praised the good performance, but berate them if their performance down. He knows about 1000 employees who have good ideas and have responsibility over their work. Personal approach that made Jack Welch to the employees who produce extraordinary results in increased performance. "If you win, we all win" Thus said Welch. That 27,000 employees of General Electric have shares. In 2001 to 2007, General Electric was selected as "The Most Admired Company in the World" ranked first version of Fortune.

Wednesday, October 22, 2008

The Canvas Strategy Analysis

Canvas strategy is the framework for action once the diagnosis strategy to build the two functions (Kim and Mauborgne, 2005). First, he summarizes the latest situation in the market space that is known. This allows companies to understand where the competition is currently underway, to understand the factors that are made in the arena of competition, products, services and understand what consumers are obtained from competitive bidding in the market. In the case of airline industry are eight key factors, the price of plane tickets, food, leisure space, seating class choices, connectivity Hub, friendly service, speed and departure from city-to-city that it's correct. Southwest Airlines created a blue ocean with a recent dilemma that the exchange must be made between consumers and aspects of the flight speed and flexibility of cost-efficient transportation car. To create a blue ocean Southwest Airlines offers high-speed transport with the flexibility regarding the frequency of flights and that many with attractive price for buyers. By reducing certain factors in the competition and improve other factors in the traditional airline industry, and do not forget the factors that create new industries based on alternative transportation car. Southwest Airlines is able to offer a value that has not been there before for users of air services and achieving value with a leap business model with low cost. The curve of the value of Southwest Airlines are uniquely different from the curve value of the competitors in the Canvas strategy.
These factors are considered important element in a campaign the company in a very tight competition. Thus the basic structure of the company based on market perception. On the vertical axis of Canvas strategy, which summarizes the level of consumer demand which is found in all competitions was the main factor. Score high marks a company bidding to provide more to consumers, while signaling that the company spent more investment in these factors. In the case of price, a higher score indicates a higher price. We can now offer sophisticated mapping the company on these factors to understand the profile companies or strategic value curve. Value curve, the basic components of the strategy canvas, is a graphical representation of the relative performance of the company regarding the factors of competition in the industry. To be able to launch the company to track the growth of a strong and profitable in the midst of the industry, not many useful when making comparisons with competitors and try to overcome them by bidding more or less. Such a strategy could increase consumer interest in, but will not encourage companies to open space that there is no market competitors. Conducting in-depth consumer research also not useful to create a blue ocean. Kim and Mauborgne research found that consumers rarely can imagine how to create a market space that are not competitors. Insight they also tend to lead to the old expression "Offer me more with a cheaper price." And, that consumers want to get more "many" are features of products and services offered on this industry. To fundamentally change the canvas of a strategy industry, companies must start by directing the focus back to the strategy of competitors alternative, and not from consumer to consumer industry. To pursue high value once a low cost, companies must be against the old logic: collate competitors in the field and choose the differentiation between the leadership or the costs. When the company's strategy to shift the focus from competition to the current direction of alternative and non-consumers, the company will be understanding how medapatkan The problem faced by the industry and, therefore, to reconstruct the elements of value that buyers are along the boundaries of the industry. Conversely, the conventional logic strategy demanded the company offers a better solution than that offered competitors the company for the problems that have been defined by the industry where companies are.

Resource based-view analysis

Analysis perspective is a resource-based method to analyze and identify the strategic benefits of the company based on the observation that different combinations of assets, skills, abilities, both tangible and intangible. Thus, the analysis perspective based resource consists of tangible assets, intangible assets, ability and organization. The concept of perspective-based resources raised by the R. M. Grant in the book Contemporary Strategy Analysis, published 2001.
Tangible assets are assets that are easily recognizable, often found on the company's balance sheet report. These assets include production facilities, raw materials, financial resources, computer and office buildings. Tangible assets are used to give the company a value to customers. Toyota Toyota with Prduction System or Just In Time Production. Coca-Cola with a formula Coke. Motorola and General Electric with Six Sigma methods of production.
No tangible assets are assets that can not be touched or seen, but often is very important to create competitive advantages, such as the name brand, the company's reputation, moral organization, technical knowledge, trademarks and patents, and the experience accumulated in the organisasi.General Elecric with a reputation as a company admired the world ranking the first 2007, version of Fortune magazine. IBM with the management team. Wal-Mart with the project. Walt Disney with the spirit of human resources.
The ability of the organization is a trade organization that is used to transform inputs into outputs. Dell Computer has the ability in the areas of customer service. P & G with the management training program. Wal-Mart through the purchase and logistics to it. 3M has the capability in the process of innovation. Apple prominent in the process of product development. Coke famous coordination with global distribution.